Samsung Members v1: Community and Support

Samsung Members v1 is a free Lifestyle app by Samsung Mobile US that provides access to community, care and member benefits.

Developer: Samsung Mobile US★ 4.63 (188)Version 12.02.09.038 MBUpdated: Jun 4, 2025

Get the app · v12.02.09.0

Samsung Members v1 is a free Lifestyle app from Samsung Mobile US that occupies 38 MB and requires Android 5.0 or later. The listing shows version 12.02.09.0, updated on 2025-06-04, a rating of 4.63 from 188 ratings, and 100 million installs. It suits Samsung device owners who want community features, support and member perks.

Screenshots

Samsung Members home screen showing the community feed for members

Samsung Members screen for 24/7 Care support access

Samsung Members perks and benefits section for users

Samsung Members prompt to switch over to the new app version

Samsung Members icon highlighted for new users to download

Samsung Members community posts view for member discussions

Samsung Members care options screen for help and support

Samsung Members benefits page listing available perks

Version: 12.02.09.0
Size: 38 MB
Requires Android: 5.0
Updated: Jun 4, 2025
Installs: 100M+
Rating: ★ 4.63 (188)
Category: Lifestyle
Developer: Samsung Mobile US
Content rating: Everyone
Package: com.samsung.oh
Free: ✓

Samsung Members v1 is a lifestyle app by Samsung Mobile US that serves as a bridge to the updated Samsung Members experience. This version informs existing users that the app has been upgraded and directs them to the new Samsung Members app with a blue icon, where they can access community features, 24/7 care, and exclusive perks. The app solves the problem of user migration by clearly communicating the change and simplifying the switch, ensuring that no one loses access to support or benefits during the transition.

Key features

Notifies users about the transition to the new Samsung Members app.
Provides a gateway to 24/7 care and support services for Samsung devices.
Offers access to community discussions and forums.
Includes links to exclusive perks and benefits for Samsung users.
Supports easy switching to the updated app with a blue icon.

How to install

Tap the download button on this page to get the APK file.
When prompted by Android, allow your browser or file manager to install apps by enabling the 'Install unknown apps' setting.
Open the downloaded APK file, which is about 38 MB in size.
Tap the Install button and wait for the process to complete.
Open the app, keeping in mind that it requires Android 5.0 or higher to run.

Get the app · v12.02.09.0

Pros

Provides clear guidance on migrating to the new app experience.
Helps users retain access to Samsung support and community features.
Free to download and use.
Lightweight at 38 MB, so it does not consume excessive storage.

Cons

Requests a wide range of permissions, including background location, camera, and microphone access, which may feel excessive.
May cause confusion for users who do not realize this is an outdated version of the app.
Uses Accessibility services, which can raise privacy concerns for some users.
Primarily directs users to download a different app, offering little standalone functionality.

Older versions

Version	Size	Requires Android	Updated
12.02.09.0	38 MB	5.0	Jun 4, 2025
12.02.07.0	53 MB	6.0	Sep 5, 2020
12.02.08.4	53 MB	5.0	Sep 5, 2020

This app is intended for existing Samsung device owners who have been using the older Samsung Members application and need to transition to the new platform. It is also helpful for anyone who wants to understand why their previous app has stopped being supported and what steps to take next.

If you are a new user, skip this version and directly search for the new Samsung Members app with the blue icon to get the full, updated experience.

Permissions

android.permission.ACCESS_BACKGROUND_LOCATIONandroid.permission.ACCESS_COARSE_LOCATIONandroid.permission.ACCESS_FINE_LOCATIONandroid.permission.ACCESS_NETWORK_STATEandroid.permission.ACCESS_NOTIFICATION_POLICYandroid.permission.ACCESS_WIFI_STATEandroid.permission.AUTHENTICATE_ACCOUNTSandroid.permission.BLUETOOTHandroid.permission.BLUETOOTH_ADMINandroid.permission.CAMERAandroid.permission.CAPTURE_SECURE_VIDEO_OUTPUTandroid.permission.CAPTURE_VIDEO_OUTPUTandroid.permission.CHANGE_NETWORK_STATEandroid.permission.CHANGE_WIFI_MULTICAST_STATEandroid.permission.CHANGE_WIFI_STATEandroid.permission.DELETE_PACKAGESandroid.permission.EXPAND_STATUS_BARandroid.permission.FOREGROUND_SERVICEandroid.permission.GET_ACCOUNTSandroid.permission.GET_TASKSandroid.permission.INJECT_EVENTSandroid.permission.INTERNETandroid.permission.KILL_BACKGROUND_PROCESSESandroid.permission.MODIFY_AUDIO_SETTINGSandroid.permission.NFCandroid.permission.READ_APP_BADGEandroid.permission.READ_EXTERNAL_STORAGEandroid.permission.READ_FRAME_BUFFERandroid.permission.READ_LOGSandroid.permission.READ_PHONE_STATEandroid.permission.READ_SYNC_SETTINGSandroid.permission.REAL_GET_TASKSandroid.permission.RECEIVE_BOOT_COMPLETEDandroid.permission.RECORD_AUDIOandroid.permission.REORDER_TASKSandroid.permission.REQUEST_DELETE_PACKAGESandroid.permission.RESTART_PACKAGESandroid.permission.SYSTEM_ALERT_WINDOWandroid.permission.USE_FINGERPRINTandroid.permission.VIBRATE

FAQ

Is Samsung Members v1 free to download?

Yes, the app is free to download and use.

What Android version do I need to run Samsung Members v1?

The app requires Android 5.0 or higher.

How large is the Samsung Members v1 APK file?

The file size is 38 MB.

Do I need a Samsung account to use the app?

The app requests account-related permissions such as getting accounts and authenticating accounts, so a Samsung account may be needed for full functionality, but the app itself does not require one to install.

What permissions does Samsung Members v1 request?

The app requests a wide range of permissions, including location (background, coarse, fine), camera, microphone, Bluetooth, storage, phone state, and accessibility services. It also uses accessibility services as noted in the app description.

How do I update Samsung Members v1 to a newer version?

To update, download the latest version from this page and install it over the current version. The newest version listed here is 12.02.09.0, released on June 4, 2025.

Samsung Members v1 serves as a notification that the older app has been replaced. Users should switch to the new Samsung Members app with the blue icon to continue accessing community support and exclusive benefits.